Work Instructions
How to Build a Custom Library of Digital Process Knowledge
3 min read
You have probably seen evidence that employee engagement and productivity go hand in hand. But if you're like other manufacturers, you may believe that moving the needle on...
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Work Instructions
Why You Need a Custom Library of Digital Process Knowledge
5 min read
No worker operates in a vacuum. Human output potential is a function of our tools, our training, and our mental engagement. Your facility has state of the art tools, a...
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Work Instructions
The Cardinal Rule of Process Documentation: Read the Comments
5 min read
We’re told the cardinal rule of the internet is, “Never read the comments.” This catchphrase is used to warn users of the toxic parts of the internet. One minute you’re...
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Work Instructions
The Cost of Bad Work Instructions
10 min read
Bad work instructions are the norm. Documentation is often created to check a box for audit or compliance purposes. But once completed, those work instructions get trapped...
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Training
Why Sharepoint Fails at Knowledge Management
5 min read
Many industrial businesses rely on generic document management tools, like Microsoft Sharepoint, to store and share files. As a document management strategy, this makes...
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Work Instructions
Why Your Work Instructions Need Quality Checklists
4 min read
Quality checklists or inspections are a routine part of production. While they are a crucial part of quality management and control, checklists only catch errors, rather than...
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Work Instructions
How to Get ISO 9001 Certified with Dozuki
6 min read
As the most commonly used standard for quality management systems (QMS), the ISO 9001:2015 standard implements a preventative, risk-based approach that puts documentation at...
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Training
How to Write Better Lockout/Tagout Procedures
7 min read
Lockout/Tagout (LOTO) procedures are some of the most common in industrial and manufacturing environments. Despite this, failure to adequately train employees on LOTO...
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Work Instructions
How to Get More Out of Your Work Instructions
6 min read
When leveraged properly, standardized work instructions can transform operational efficiency, quality management, employee performance, and more. All industrial businesses...
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Product
How to Use Dozuki for Work Instructions
7 min read
Dozuki is the leading digital work instruction tool for industrial businesses all over the world. Our platform enables better employee performance by improving how you...
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Standard Work
How to Reduce Changeover Time with Standard Work Instructions
8 min read
Many manufacturers see reducing changeover time as a golden opportunity to improve operational efficiency and reduce waste. For good reason, a simple reduction in changeover...
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Standard Work
Free Standard Operating Procedure & Work Instruction Templates
4 min read
Standard operating procedure (SOP) and work instruction templates help standardize processes and present information consistently. We’ve seen thousands of examples of these...
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Work Instructions
4 Signs Your Work Instructions Need an Upgrade
6 min read
Knowing when to make the transition to a better documentation tool is a tough question to answer. The short answer is that there is no short answer. In Industry 4.0, a...
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Work Instructions
Electronic Work Instructions in Industry 4.0
5 min read
How do electronic work instructions factor into Industry 4.0 and your digital transformation strategy? With advancements in technology, it’s time to reevaluate how these...
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Continuous Improvement
Lean, Six Sigma, and Quality Management Systems
4 min read
Six Sigma, Lean, and Quality Management are distinct approaches to reducing waste, defects, and providing value to the customer. With so many approaches to process...
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Work Instructions
10 Quality Quotes by W. Edwards Deming
1 min read
Implementing and sustaining quality in your organization is no small feat. However, as the U.S. discovered when Japanese companies like Toyota used Deming's lessons to...
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Standard Work
Inside the Mind of an ISO Auditor
5 min read
Getting inside the mind of an ISO 9001 auditor is crucial to a successful ISO audit. Think of it like a gift — even the best of presents can be unappealing when wrapped in...
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Training
What to Look for in QMS Software
5 min read
Traditional quality management system (QMS) software does exactly what it’s supposed to do. Like file cabinets for the digital world, they organize and control your company...
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Work Instructions
Key Differences Between ISO 9001:2015 and 2008
4 min read
ISO 9001 is the world’s most commonly used standard for quality management systems (QMS). About every 7 years, ISO updates their standard to reflect the changes in global...
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Continuous Improvement
Navigating Processes: Standard Work vs. Work Instructions
4 min read
The manufacturing industry is a professional arena with an overwhelming variety of industry terms and acronyms. We’ve tried to make a list of the most common Lean terms...
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Standard Work
Got Standards? The Million Dollar Grammar Mistake
6 min read
Maine based Oakhurst Dairy was recently sued by a handful of truck drivers seeking more than four years worth of overtime pay—but the suit wasn’t about milk distribution at...
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Standard Work
Skip the Busy Work and Focus on Improving
3 min read
Whether you’re implementing new software or a new machine on the factory floor, continuous improvement projects take time to get set up before they, well…improve things. ...
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Training
Deadly Instructions: Using Visuals to Train Safely
7 min read
In 2016 OSHA reported 2.8 million workplace injuries, with 440,000 of them occurring in the manufacturing industry alone. For manufacturers, that means for every 100 workers,...
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Work Instructions
An Idiom a Day Keeps Good Work Instructions at Bay
4 min read
Many of us know Amelia Bedelia from our childhood (or parenthood) as the goofy maid who is constantly misunderstanding directions. For those who aren’t familiar, Amelia is a...
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Training
5 Technical Writing Mistakes to Avoid
7 min read
Here at Dozuki, we see a lot of technical documents. In all of this written work, we inevitably come across some mistakes. But hey, pobody’s nerfect. That said, when you see...
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Work Instructions
How Dover Artificial Lift Achieved ISO Certification
1 min read
As part of our mission to bring manufacturing excellence and standards to our audience, we are proud to announce our educational webinar highlighting the journey to ISO...
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Standard Work
How Sloppy Revision Control Cost WIPP Half a Billion Dollars
5 min read
In 2014 a nuclear Waste Isolation Pilot Plant (WIPP) in Carlsbad, NM was the victim of poor revision control practices that lead to a half-billion dollar mistake; shutting...
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Product
Feature Spotlight: Prerequisite Guides
3 min read
Lean Document Creation & Revision At Dozuki we view creating work instructions like any other manufacturing procedure, implementing lean principles throughout the authoring...
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Work Instructions
5 Instant Benefits of Digital Work Instructions
5 min read
Unlike other digital transformation projects, making the simple switch from paper-based work instructions, SOPs, and other documentation to digital work instructions provides...
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Continuous Improvement
Continuous Improvement for Writing: How Better Technical Writing Increases Efficiency
3 min read
When you regard continuous improvement as a mindset, rather than just a procedural practice, you realize it has a much wider set of applications. For most of us, it’s clear...
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Training
How to Write a Great User Manual in 12 Steps
4 min read
A great user manual educates people about a product, while also teaching them how to use product features effectively. As an author, your ultimate goal is comprehension—you...
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Training
What McDonald’s Can Teach Us About Training
6 min read
Many years ago while managing the final inspection, packaging and shipping areas of a production plant, I was looking for a person to promote to line leader. I was having a...
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Work Instructions
The True Cost of Paper-Based Documentation
3 min read
Paper is viewed as a necessity in the workplace. It is used for a variety of reasons, from travel documents to field service or product manuals to employee on-boarding and...
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Standard Work
Electronic Work Instructions for Field Technicians
2 min read
Who is Sterling Bank Services? Sterling Bank Services is a consultative solution, based in Montana and designed for the maintenance and security of bank equipment...
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Work Instructions
Visual Instructions for Better Communication
6 min read
A technician is asked to write instructions for his company’s most frequently performed processes. Pulling out his laptop, he starts to document a procedure as he does it. He...
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