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Dozuki Featured in BBC Article About AI Work Instructions
The recent inclusion of Dozuki in a BBC article highlights a significant shift in how manufacturers are approaching instruction manuals. Traditional methods of thumbing...
Continue ReadingHow to Build a Custom Library of Digital Process Knowledge
You have probably seen evidence that employee engagement and productivity go hand in hand. But if you're like other manufacturers, you may believe that moving the needle on...
Continue ReadingWhy You Need a Custom Library of Digital Process Knowledge
No worker operates in a vacuum. Human output potential is a function of our tools, our training, and our mental engagement. Your facility has state of the art tools, a...
Continue ReadingThe Cardinal Rule of Process Documentation: Read the Comments
We’re told the cardinal rule of the internet is, “Never read the comments.” This catchphrase is used to warn users of the toxic parts of the internet. One minute you’re...
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Benefits of Procedures & Work Instructions in Manufacturing
Ah, the lingo of business. If there’s one thing that the world of business and industry loves, it’s terminology. Every industry has developed its own language, with specific...
Continue ReadingWhy Sharepoint Fails at Knowledge Management
Many industrial businesses rely on generic document management tools, like Microsoft Sharepoint, to store and share files. As a document management strategy, this makes...
Continue ReadingWhy Your Work Instructions Need Quality Checklists
Quality checklists or inspections are a routine part of production. While they are a crucial part of quality management and control, checklists only catch errors, rather than...
Continue ReadingHow to Get ISO 9001 Certified with Dozuki
As the most commonly used standard for quality management systems (QMS), the ISO 9001:2015 standard implements a preventative, risk-based approach that puts documentation at...
Continue ReadingHow to Write Better Lockout/Tagout Procedures
Lockout/Tagout (LOTO) procedures are some of the most common in industrial and manufacturing environments. Despite this, failure to adequately train employees on LOTO...
Continue ReadingHow to Get More Out of Your Work Instructions
When leveraged properly, standardized work instructions can transform operational efficiency, quality management, employee performance, and more. All industrial businesses...
Continue ReadingHow to Use Dozuki for Work Instructions
Dozuki is the leading digital work instruction tool for industrial businesses all over the world. Our platform enables better employee performance by improving how you...
Continue ReadingHow to Reduce Changeover Time with Standard Work Instructions
Many manufacturers see reducing changeover time as a golden opportunity to improve operational efficiency and reduce waste. For good reason, a simple reduction in changeover...
Continue ReadingFree Standard Operating Procedure & Work Instruction Templates
Standard operating procedure (SOP) and work instruction templates help standardize processes and present information consistently. We’ve seen thousands of examples of these...
Continue Reading4 Signs Your Work Instructions Need an Upgrade
Knowing when to make the transition to a better documentation tool is a tough question to answer. The short answer is that there is no short answer. In Industry 4.0, a...
Continue ReadingElectronic Work Instructions in Industry 4.0
How do electronic work instructions factor into Industry 4.0 and your digital transformation strategy? With advancements in technology, it’s time to reevaluate how these...
Continue ReadingLean, Six Sigma, and Quality Management Systems
Six Sigma, Lean, and Quality Management are distinct approaches to reducing waste, defects, and providing value to the customer. With so many approaches to process...
Continue Reading10 Quality Quotes by W. Edwards Deming
Implementing and sustaining quality in your organization is no small feat. However, as the U.S. discovered when Japanese companies like Toyota used Deming's lessons to...
Continue ReadingInside the Mind of an ISO Auditor
Getting inside the mind of an ISO 9001 auditor is crucial to a successful ISO audit. Think of it like a gift — even the best of presents can be unappealing when wrapped in...
Continue ReadingWhat to Look for in QMS Software
Traditional quality management system (QMS) software does exactly what it’s supposed to do. Like file cabinets for the digital world, they organize and control your company...
Continue ReadingKey Differences Between ISO 9001:2015 and 2008
ISO 9001 is the world’s most commonly used standard for quality management systems (QMS). About every 7 years, ISO updates their standard to reflect the changes in global...
Continue ReadingNavigating Processes: Standard Work vs. Work Instructions
The manufacturing industry is a professional arena with an overwhelming variety of industry terms and acronyms. We’ve tried to make a list of the most common Lean terms...
Continue ReadingGot Standards? The Million Dollar Grammar Mistake
Maine based Oakhurst Dairy was recently sued by a handful of truck drivers seeking more than four years worth of overtime pay—but the suit wasn’t about milk distribution at...
Continue ReadingSkip the Busy Work and Focus on Improving
Whether you’re implementing new software or a new machine on the factory floor, continuous improvement projects take time to get set up before they, well…improve things. ...
Continue ReadingDeadly Instructions: Using Visuals to Train Safely
In 2016 OSHA reported 2.8 million workplace injuries, with 440,000 of them occurring in the manufacturing industry alone. For manufacturers, that means for every 100 workers,...
Continue ReadingAn Idiom a Day Keeps Good Work Instructions at Bay
Many of us know Amelia Bedelia from our childhood (or parenthood) as the goofy maid who is constantly misunderstanding directions. For those who aren’t familiar, Amelia is a...
Continue Reading5 Technical Writing Mistakes to Avoid
Here at Dozuki, we see a lot of technical documents. In all of this written work, we inevitably come across some mistakes. But hey, pobody’s nerfect. That said, when you see...
Continue ReadingHow Dover Artificial Lift Achieved ISO Certification
As part of our mission to bring manufacturing excellence and standards to our audience, we are proud to announce our educational webinar highlighting the journey to ISO...
Continue ReadingHow Sloppy Revision Control Cost WIPP Half a Billion Dollars
In 2014 a nuclear Waste Isolation Pilot Plant (WIPP) in Carlsbad, NM was the victim of poor revision control practices that lead to a half-billion dollar mistake; shutting...
Continue ReadingFeature Spotlight: Prerequisite Guides
Lean Document Creation & Revision At Dozuki we view creating work instructions like any other manufacturing procedure, implementing lean principles throughout the authoring...
Continue Reading5 Instant Benefits of Digital Work Instructions
Unlike other digital transformation projects, making the simple switch from paper-based work instructions, SOPs, and other documentation to digital work instructions provides...
Continue ReadingContinuous Improvement for Writing: How Better Technical Writing Increases Efficiency
When you regard continuous improvement as a mindset, rather than just a procedural practice, you realize it has a much wider set of applications. For most of us, it’s clear...
Continue ReadingHow to Write a Great User Manual in 12 Steps
A great user manual educates people about a product, while also teaching them how to use product features effectively. As an author, your ultimate goal is comprehension—you...
Continue ReadingWhat McDonald’s Can Teach Us About Training
Many years ago while managing the final inspection, packaging and shipping areas of a production plant, I was looking for a person to promote to line leader. I was having a...
Continue ReadingThe True Cost of Paper-Based Documentation
Paper is viewed as a necessity in the workplace. It is used for a variety of reasons, from travel documents to field service or product manuals to employee on-boarding and...
Continue ReadingElectronic Work Instructions for Field Technicians
Who is Sterling Bank Services? Sterling Bank Services is a consultative solution, based in Montana and designed for the maintenance and security of bank equipment...
Continue ReadingVisual Instructions for Better Communication
A technician is asked to write instructions for his company’s most frequently performed processes. Pulling out his laptop, he starts to document a procedure as he does it. He...
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