Industry News

Dozuki Featured in BBC Article About AI Work Instructions

3 min read

The recent inclusion of Dozuki in a BBC article highlights a significant shift in how manufacturers are approaching instruction manuals. Traditional methods of thumbing...

Continue Reading

Work Instructions

How to Build a Custom Library of Digital Process Knowledge

3 min read

You have probably seen evidence that employee engagement and productivity go hand in hand. But if you're like other manufacturers, you may believe that moving the needle on...

Continue Reading

Work Instructions

Why You Need a Custom Library of Digital Process Knowledge

5 min read

No worker operates in a vacuum. Human output potential is a function of our tools, our training, and our mental engagement. Your facility has state of the art tools, a...

Continue Reading

Work Instructions

The Cardinal Rule of Process Documentation: Read the Comments

5 min read

We’re told the cardinal rule of the internet is, “Never read the comments.” This catchphrase is used to warn users of the toxic parts of the internet. One minute you’re...

Continue Reading

Work Instructions

Benefits of Procedures & Work Instructions in Manufacturing

24 min read

Ah, the lingo of business. If there’s one thing that the world of business and industry loves, it’s terminology. Every industry has developed its own language, with specific...

Continue Reading

Training

Why Sharepoint Fails at Knowledge Management

5 min read

Many industrial businesses rely on generic document management tools, like Microsoft Sharepoint, to store and share files. As a document management strategy, this makes...

Continue Reading

Work Instructions

Why Your Work Instructions Need Quality Checklists

4 min read

Quality checklists or inspections are a routine part of production. While they are a crucial part of quality management and control, checklists only catch errors, rather than...

Continue Reading

Work Instructions

How to Get ISO 9001 Certified with Dozuki

6 min read

As the most commonly used standard for quality management systems (QMS), the ISO 9001:2015 standard implements a preventative, risk-based approach that puts documentation at...

Continue Reading

Training

How to Write Better Lockout/Tagout Procedures

7 min read

Lockout/Tagout (LOTO) procedures are some of the most common in industrial and manufacturing environments. Despite this, failure to adequately train employees on LOTO...

Continue Reading

Work Instructions

How to Get More Out of Your Work Instructions

6 min read

When leveraged properly, standardized work instructions can transform operational efficiency, quality management, employee performance, and more. All industrial businesses...

Continue Reading

Product

How to Use Dozuki for Work Instructions

7 min read

Dozuki is the leading digital work instruction tool for industrial businesses all over the world. Our platform enables better employee performance by improving how you...

Continue Reading

Standard Work

How to Reduce Changeover Time with Standard Work Instructions

8 min read

Many manufacturers see reducing changeover time as a golden opportunity to improve operational efficiency and reduce waste. For good reason, a simple reduction in changeover...

Continue Reading

Standard Work

Free Standard Operating Procedure & Work Instruction Templates

4 min read

Standard operating procedure (SOP) and work instruction templates help standardize processes and present information consistently. We’ve seen thousands of examples of these...

Continue Reading

Work Instructions

4 Signs Your Work Instructions Need an Upgrade

6 min read

Knowing when to make the transition to a better documentation tool is a tough question to answer. The short answer is that there is no short answer. In Industry 4.0, a...

Continue Reading

Work Instructions

Electronic Work Instructions in Industry 4.0

5 min read

How do electronic work instructions factor into Industry 4.0 and your digital transformation strategy? With advancements in technology, it’s time to reevaluate how these...

Continue Reading

Continuous Improvement

Lean, Six Sigma, and Quality Management Systems

4 min read

Six Sigma, Lean, and Quality Management are distinct approaches to reducing waste, defects, and providing value to the customer. With so many approaches to process...

Continue Reading

Work Instructions

10 Quality Quotes by W. Edwards Deming

1 min read

Implementing and sustaining quality in your organization is no small feat. However, as the U.S. discovered when Japanese companies like Toyota used Deming's lessons to...

Continue Reading

Standard Work

Inside the Mind of an ISO Auditor

5 min read

Getting inside the mind of an ISO 9001 auditor is crucial to a successful ISO audit. Think of it like a gift — even the best of presents can be unappealing when wrapped in...

Continue Reading

Training

What to Look for in QMS Software

5 min read

Traditional quality management system (QMS) software does exactly what it’s supposed to do. Like file cabinets for the digital world, they organize and control your company...

Continue Reading

Work Instructions

Key Differences Between ISO 9001:2015 and 2008

4 min read

ISO 9001 is the world’s most commonly used standard for quality management systems (QMS). About every 7 years, ISO updates their standard to reflect the changes in global...

Continue Reading

Continuous Improvement

Navigating Processes: Standard Work vs. Work Instructions

4 min read

The manufacturing industry is a professional arena with an overwhelming variety of industry terms and acronyms. We’ve tried to make a list of the most common Lean terms...

Continue Reading

Standard Work

Got Standards? The Million Dollar Grammar Mistake

6 min read

Maine based Oakhurst Dairy was recently sued by a handful of truck drivers seeking more than four years worth of overtime pay—but the suit wasn’t about milk distribution at...

Continue Reading

Standard Work

Skip the Busy Work and Focus on Improving

3 min read

Whether you’re implementing new software or a new machine on the factory floor, continuous improvement projects take time to get set up before they, well…improve things. ...

Continue Reading

Training

Deadly Instructions: Using Visuals to Train Safely

7 min read

In 2016 OSHA reported 2.8 million workplace injuries, with 440,000 of them occurring in the manufacturing industry alone. For manufacturers, that means for every 100 workers,...

Continue Reading

Work Instructions

An Idiom a Day Keeps Good Work Instructions at Bay

4 min read

Many of us know Amelia Bedelia from our childhood (or parenthood) as the goofy maid who is constantly misunderstanding directions. For those who aren’t familiar, Amelia is a...

Continue Reading

Training

5 Technical Writing Mistakes to Avoid

7 min read

Here at Dozuki, we see a lot of technical documents. In all of this written work, we inevitably come across some mistakes. But hey, pobody’s nerfect. That said, when you see...

Continue Reading

Work Instructions

How Dover Artificial Lift Achieved ISO Certification

1 min read

As part of our mission to bring manufacturing excellence and standards to our audience, we are proud to announce our educational webinar highlighting the journey to ISO...

Continue Reading

Standard Work

How Sloppy Revision Control Cost WIPP Half a Billion Dollars

5 min read

In 2014 a nuclear Waste Isolation Pilot Plant (WIPP) in Carlsbad, NM was the victim of poor revision control practices that lead to a half-billion dollar mistake; shutting...

Continue Reading

Product

Feature Spotlight: Prerequisite Guides

3 min read

Lean Document Creation & Revision At Dozuki we view creating work instructions like any other manufacturing procedure, implementing lean principles throughout the authoring...

Continue Reading

Work Instructions

5 Instant Benefits of Digital Work Instructions

5 min read

Unlike other digital transformation projects, making the simple switch from paper-based work instructions, SOPs, and other documentation to digital work instructions provides...

Continue Reading

Continuous Improvement

Continuous Improvement for Writing: How Better Technical Writing Increases Efficiency

3 min read

When you regard continuous improvement as a mindset, rather than just a procedural practice, you realize it has a much wider set of applications. For most of us, it’s clear...

Continue Reading

Training

How to Write a Great User Manual in 12 Steps

4 min read

A great user manual educates people about a product, while also teaching them how to use product features effectively. As an author, your ultimate goal is comprehension—you...

Continue Reading

Training

What McDonald’s Can Teach Us About Training

6 min read

Many years ago while managing the final inspection, packaging and shipping areas of a production plant, I was looking for a person to promote to line leader. I was having a...

Continue Reading

Work Instructions

The True Cost of Paper-Based Documentation

3 min read

Paper is viewed as a necessity in the workplace. It is used for a variety of reasons, from travel documents to field service or product manuals to employee on-boarding and...

Continue Reading

Standard Work

Electronic Work Instructions for Field Technicians

2 min read

Who is Sterling Bank Services? Sterling Bank Services is a consultative solution, based in Montana and designed for the maintenance and security of bank equipment...

Continue Reading

Work Instructions

Visual Instructions for Better Communication

6 min read

A technician is asked to write instructions for his company’s most frequently performed processes. Pulling out his laptop, he starts to document a procedure as he does it. He...

Continue Reading