Power Frontline Results

From your long established experts, to the new-hires with fresh eyes, significant untapped knowledge is available for improving and optimizing operations. Ideas for process improvement are too often undocumented, reticent to be shared, or lost when your information gatekeepers retire.

Dozuki incentivises your frontline to share knowledge and provide feedback on procedures – demonstrating their expertise, increasing sense of ownership, and helping you improve standards along the way. Process feedback can be put through review and approval workflows, where operations stakeholders can integrate it into updated standards.

Inefficient practices like job-shadowing and on-the-job training continue to be common training methods in heavy machinery. Both require an experienced mentor to be available for peer-to-peer coaching and in the end, the quality of training can be highly variable. Without a standardized system to manage training and knowledge transfer, best practices are left up to the experience, training technique and frankly, mood of each employee.

Turn the training instruction from your experts into standardized digital instructions in Dozuki, with video, images, and callouts. As the knowledge of your experts becomes your working standard – you can turn that information into your training curriculum. Standardize your training and scale it across your organization in one fell swoop.

With a mix of legacy equipment that’s been around for decades, and an influx of advanced technology making its way onto the frontline, expert knowledge has never been more in demand. When workers leave or retire, critical operations knowledge is walking out the door with them.

Dozuki provides a purpose-built system for capturing the knowledge of your experts in an incredibly easy fashion. Expert knowledge can be rapidly turned into digital working standards that can be scaled across shifts, departments and facilities.